Questions
Can my customers book online?
Not yet. Bookings are entered by your team at the counter or by phone. An online booking engine is on our roadmap. If online booking is your top priority today, a tool like HQ or Booqable may suit you better — we'd rather say so.
Can I take card payments in Clefo?
Clefo records card payments you take on your own terminal, but it doesn't process cards or pre-authorise deposits. Card payments are on the roadmap.
Where is my data stored? Is it GDPR-compliant?
Each agency gets its own private instance. For European agencies we host in the EU. We sign a data processing agreement with you. We do not claim any certification.
Can I export my data?
Yes. Your data is yours. You can print or save every document as PDF, and on request we give you a full copy of your database.
Who supports me?
The founder, directly, by email, in French or English, during CET working hours.
What if you stop?
We'll give you at least 90 days' notice and a full export of your data. You can also buy Clefo once and host it yourself: it keeps working whatever happens to us.
Is it in English?
Yes. The whole app, the rental agreements, invoices, deposit receipts and the help guides are in English and French. Each employee picks their language; documents follow the language you set for your agency.
Does it work in my country?
Most likely. You set your country, currency, tax name and rate, legal company numbers, time zone and km or miles in Settings. Tell us your country and we'll tell you honestly if anything is missing.
Does it work without internet?
Yes, on phone or computer. Actions taken offline are queued and sent when the connection returns. You need a connection for the first login.
How long does setup take?
We set up your instance, your vehicles and prices, and your contract with you, then train your team remotely for one hour.
Does it replace my accountant?
No. Clefo shows where your money is and what each car earns. Your accountant still does the books. An accounting export is on the roadmap.
Can I try before paying?
Yes. Open the live demo now, no sign-up. If it fits, we can set up a trial instance for 30 days.
Can I run it on my own PC?
Yes, with the one-time purchase. Clefo installs on a Windows or Mac PC at your counter (or your own server or cloud); other PCs and phones in the agency connect over your Wi-Fi. The PC must stay on during opening hours, and access from outside the agency needs a VPN you set up. Backups go to an external drive or a cloud folder.
How do I pay?
By EUR bank transfer, or in stablecoins (USDT/USDC) if you prefer, against an invoice. No card. Payment details are on your invoice.